Shipping & Delivery Policy

Last updated: June 2025

Thank you for visiting Files Panda (https://filespanda.com).

This Shipping & Delivery Policy explains how digital products purchased from our website are delivered.

1. Digital Product Delivery

All products sold on Files Panda are digital products.

  • No physical items are shipped
  • No courier or postal delivery is involved

Delivery is completed electronically after successful payment.

2. Delivery Method

Once payment is successfully processed:

  • Access to the purchased digital product is provided instantly, or
  • A download link is made available within your account or via email

In most cases, delivery is immediate.

3. Delivery Timeframe

  • Digital delivery is typically instant
  • In rare cases, access may take up to 24 hours due to payment verification or technical issues

If you do not receive access within this timeframe, please contact our support team.

4. Delivery Confirmation

It is the customer’s responsibility to ensure that:

  • A valid email address is provided during checkout
  • Access details are saved or downloaded promptly after purchase

Files Panda is not responsible for delivery issues caused by incorrect email addresses or user error.

5. No Shipping Charges

Since all products are delivered digitally:

  • No shipping charges apply
  • No tracking information is provided

6. Support & Assistance

If you experience any issues accessing your digital purchase, please contact us within 48 hours of purchase:

🌐 https://filespanda.com/contact
📧 filespandacare@gmail.com

Please include:

  • Order ID
  • Email address used during purchase
  • Description of the issue

7. Policy Updates

Files Panda reserves the right to update or modify this Shipping & Delivery Policy at any time.
Changes will be effective immediately upon posting on this page.

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