Privacy Policy
Privacy Policy
Last updated: June 2025
Files Panda (“we”, “our”, “us”) operates the website https://filespanda.com (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our digital products. By using our Service, you agree to the practices described in this Privacy Policy.
1. Definitions
Company: Files Panda
Website: https://filespanda.com
User / You: Any individual accessing or using the Service
Personal Data: Information that identifies an individual directly or indirectly
Service: The Files Panda website and its digital products
2. Information We Collect
Personal Information
We may collect personal information when you register, make a purchase, or contact us, including:
- Name
- Email address
- Billing-related details (processed securely by payment gateways)
- Account login information
- Information voluntarily submitted via forms or email
⚠️ We do not store or process credit/debit card, UPI, or banking details on our servers.
Usage Data
We may automatically collect certain information such as:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and operating system
This data helps us understand website usage and improve performance.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Maintain login sessions
- Improve user experience
- Analyze website traffic and performance
You may disable cookies through your browser settings. However, some features of the website may not function properly.
4. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Process purchases and deliver digital products
- Provide customer support
- Send important service-related communications
- Improve website functionality and offerings
We do not sell, rent, or trade your personal information.
5. Sharing of Information
We may share information only with trusted third parties, including:
- Authorized payment gateways (such as PhonePe, Cashfree, Instamojo, or similar providers)
- Hosting and email service providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in accordance with applicable laws.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
7. Data Security
We use reasonable administrative, technical, and security measures to protect your information. However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
8. Children’s Privacy
Files Panda does not knowingly collect personal data from individuals under the age of 13. If such information is identified, it will be deleted promptly.
9. Third-Party Links
Our website may contain links to third-party websites. Files Panda is not responsible for the privacy practices or content of those external sites. We encourage users to review third-party privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at: